Privacy Policy

Effective Date: October 2, 2026

TrueCare Insurance Solutions (“TrueCare,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request information, communicate with us, or use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

First and last name
Mailing address
ZIP code
Telephone number
Email address
Medicare-related information that you voluntarily provide
Information about your insurance interests and coverage needs
Information you provide when requesting a Medicare plan review or consultation
Communications and correspondence you have with us

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of visits
General website usage information

How We Use Your Information

We may use information we collect to:

Respond to requests for information
Contact you regarding Medicare insurance options
Schedule consultations or appointments
Help you compare available insurance options
Connect you with licensed insurance professionals or insurance organizations when appropriate
Provide requested services
Communicate with you by telephone, email, or text message
Improve our website and services
Maintain website security
Prevent fraud or misuse
Comply with applicable laws, regulations, and contractual requirements

We will use personal information only for purposes reasonably related to the services or information you requested and as otherwise permitted by applicable law.

Medicare Information

TrueCare Insurance Solutions is an independent insurance agency. We may assist consumers in reviewing Medicare Advantage, Medicare Supplement, and/or Medicare Prescription Drug Plan options offered by insurance organizations that we represent.

Medicare plan availability, benefits, premiums, cost-sharing, and eligibility vary by plan and service area.

Information submitted through our website may be used by a licensed insurance agent to contact you regarding Medicare insurance options you may be eligible to consider.

We do not offer every plan available in your area. Please contact Medicare.gov or 1-800-MEDICARE to obtain information about all of your available Medicare options.

How We Share Information

We may share personal information when reasonably necessary to provide the services you requested or as permitted by applicable law.

Depending on the service requested, information may be shared with:

Insurance carriers or organizations we represent
Licensed insurance agents or agencies involved in providing the requested service
Technology and website service providers
Customer relationship management (CRM) providers
Lead-management or communication platforms
Call, text, email, or scheduling service providers
Professional service providers
Government agencies or regulators when legally required

We do not sell personal information to third parties for their own unrelated marketing purposes.

Where applicable, information may be shared with another insurance marketing organization only when the required consent has been obtained.

Consent to Contact

If you submit your telephone number, email address, or other contact information through our website, you may be contacted by a licensed insurance agent regarding the services or information you requested.

Depending on the consent you provide, communications may occur by:

Telephone call
Text message
Email

Consent to receive marketing or informational communications is not a condition of purchasing insurance or any other goods or services.

Message and data rates may apply to text messages. Message frequency may vary.

You may opt out of text messages by replying STOP. You may request that we stop contacting you by contacting us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

Operate and maintain the website
Understand website traffic and usage
Improve website performance
Measure advertising effectiveness
Provide relevant advertising
Analyze visitor behavior

Third-party services used on our website may collect information through cookies or similar technologies in accordance with their own privacy policies.

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functionality.

Advertising and Analytics

We may use third-party advertising and analytics services, including services provided by companies such as Google and Meta, to measure advertising performance and understand how visitors interact with our website.

These services may use cookies, pixels, or similar technologies.

Third-party platforms operate under their own privacy policies and terms.

Protection of Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Information Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Third-Party Websites

Our website may contain links to third-party websites, including insurance carrier websites, Medicare.gov, and other resources.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

Request information about personal information we maintain about you
Request correction of inaccurate information
Request deletion of information when legally permitted
Opt out of certain communications
Withdraw certain consents

Some information may need to be retained when required by law, regulation, contractual obligations, or legitimate business purposes.

To make a privacy-related request, contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

14. Contact Us

If you have questions about this Privacy Policy or how TrueCare Insurance Solutions handles your information, please contact us:

TrueCare Insurance Solutions

Phone: 480-202-5874

Important Medicare Notice

TrueCare Insurance Solutions is an independent insurance agency and is not affiliated with or endorsed by Medicare, the Centers for Medicare & Medicaid Services (CMS), or the U.S. government.

We do not offer every plan available in your area. Please contact Medicare.gov or 1-800-MEDICARE to obtain information about all of your Medicare options.